Personal Consultation
Business Consultation
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Submission of Appointment
a) Appointment booking / course booking is for one (1) person only.
b) A separate submission or confirmation is required for the second person.
Payment for Appointment
a) Deposit of $38 through credit card upon booking.
b) Balance payment by CASH, PayNow or PayLah due upon the end of the consultation.
Payment for Course
a) Deposit of $38 through credit card upon successful course registration.
b) Full course fee upfront at least 3 days prior to the commencement date of the selected course.
c) Separate material fee for the registered course due at least 3 days prior to the commencement date of the course.
Confirmation of Appointment / Course
a) Confirmation email with appointment / course details will be sent once the appointment / booking of course is accepted.
Cancellation of Appointment / Course
a) Cancellation of an appointment should be made at least 3 days prior to the scheduled date of appointment. Whatsapp 8699 8899 to cancel.
b) No refund of the booking deposit fee given for any cancellation requests made less than 1 day before the scheduled appointment date. Call to reschedule.
Punctuality for Appointment / Course
a) Be punctual for the appointment.
b) Attend the course 10 minutes prior to the time of course.
c) If late on the day of appointment, call at least 30 minutes before the start time of the appointment.
d) The course will commence according to the stated start time. The trainer reserves the right to not allow entrance of late attendees who are at least 30 minutes late.
Missed Appointment / Course
a) No refund of Appointment / Course fee if you do not turn up on the date and time of the Appointment / Course (after 30 minutes from the time of appointment on that day).
Request for a Rescheduled Appointment
a) Request at least 3 days prior to the date of Appointment, and the scheduled date will be subjected to Master Chua availability.
Amendment to Appointment / Course details
a) Eziercode reserves the right to amend details of the appointment / course, or cancel the appointment / course.
b) If Eziercode is unable to provide an alternative, payment received for respective appointment / course shall be refunded in full.
c) No refund if you failed to turn up for your appointment / course.
Collection of Book
a) For any purchase made for the book while booking an appointment or course, the book will be self-collected upon arrival for appointment / course.